Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Great location
Convenient amenities
Cleanliness issues
Unfriendly service
7.0/10
Very good
Rooms
6.6
Location
8.8
Service
7.9
Dining
5.4
Guest reviews
7.0/10
based on 25 reviews
7.7
7.7/10 based on 3029 reviews
John
United States,
August
2024
7.8/10
The hotel has a great setting, tucked away in beautiful gardens near the beach and not far from the city center. My room was quite dated, even though it was spacious and had a balcony. The staff provided fantastic service and were very attentive to our needs. On the flip side, the dining options for breakfast could use improvement as they felt a bit limited. Overall, it's decent value for money due to the excellent location and friendly staff.
Rooms
7.0
The room I stayed in was spacious but felt a bit old and could use a refresh.
Service
9.0
The service was top-notch; the staff came in, packed all our suitcases, and then unpacked them for us in our new room. They really cared for our needs.
Location
10.0
The location is excellent, set in fabulous mature gardens and very close to the beach and the city center.
Dining
5.0
The breakfast offerings were a bit sparse, which was disappointing. I expected more variety.
Facilities
8.0
The facilities were good, but nothing too luxurious. The pool area seemed nice enough.
Paul
United Kingdom,
August
2024
6.2/10
The hotel has a very peaceful vibe, perfect for a relaxing getaway. The rooms are enormous and comfortable, especially the king-size beds. However, I found the Wi-Fi and air conditioning not to be very reliable, which was a bit frustrating. The service could also be improved, as our room wasn't cleaned for the last four days of our stay.
Rooms
7.0
The room was huge and comfortable with a king-size bed, but the Wi-Fi and air conditioning hardly worked well.
Service
5.0
While the staff was kind, offering to help us with heating water for our baby, the cleaning service was lacking as they stopped cleaning our room for the last four days.
Location
7.0
The hotel is a bit far out, but it’s within easy walking distance from the Medina, making it good for those seeking a quiet holiday.
Dining
6.0
The breakfast variety was fairly limited with just basics like bread and boiled eggs, which doesn't quite match up to the price.
Facilities
6.0
The facilities were decent but nothing extraordinary; there were a few amenities that could use some upgrades.
Theodore
United Kingdom,
August
2024
6.8/10
I had a mixed experience at this hotel. The location is fantastic, just a short walk from the Medina, and the grounds are absolutely beautiful. However, I ran into some significant issues with the room, particularly with a water leak that took forever to resolve. The staff was friendly and professional, but the dining options didn’t quite meet my expectations. Overall, there’s great potential, but some aspects still need improvement.
Rooms
5.0
The rooms are set in lovely gardens, but I did encounter a serious issue with flooding due to a tap leak. This was frustrating, especially since it took multiple calls to room service to get help. I found it unusual that the room had a kitchen, which I didn't even need.
Service
7.0
The staff were welcoming and professional, which made my stay more pleasant. However, the response time for addressing the flooding issue was not ideal.
Location
9.0
The location was exceptional, just a stroll away from the Medina and surrounded by beautiful mature gardens. I also loved the large rooftop terrace with stunning views.
Dining
6.0
Dining options were a bit basic and below the standard I expected. While the staff in the dining area were mostly good, the reception staff were not very helpful.
Facilities
7.0
The hotel had lovely facilities, especially with the gardens and rooftop terrace, but there’s definitely room for improvement in terms of dining.
Edwin
United States,
July
2024
8.2/10
I had a wonderful stay at this hotel. The rooms were spacious and clean, providing a very comfortable environment to relax. The location was great, just a short walk to the center. However, while the dining options were satisfactory, I would have liked to see a bit more variety for breakfast. The service was friendly, but there were a few hiccups. Overall, it's an excellent choice for a quiet getaway at a reasonable price.
Rooms
8.0
The rooms were spacious, quiet, and clean, though they could use a fresh coat of paint.
Service
9.0
The staff were very thoughtful and accommodating, especially when I arrived early.
Location
9.0
The hotel was located perfectly, just a few minutes from the center, which was convenient for exploring.
Dining
7.0
The dining experience was basic but satisfactory, although I wished for more breakfast options.
Facilities
8.0
The facilities included a nice rooftop pool with stunning views, making it a great spot to relax.
Dean
United Kingdom,
July
2024
6.6/10
I had a mix of experiences at this hotel. While the location was incredibly peaceful, making it a great getaway, the rooms definitely needed more attention to cleanliness. The staff was genuinely welcoming and helpful throughout my stay. The dining options were pretty basic, but I enjoyed the meals from time to time. Overall, it was a fair value for money, but there are definitely areas in need of improvement.
Rooms
5.0
The rooms were quite dirty when I arrived, with stained carpeting and even a dirty towel in the closet. It felt like they hadn't been cleaned properly, which was disappointing.
Service
9.0
The service here was fantastic! The staff was welcoming and went out of their way to be helpful, which made a big difference in my stay.
Location
8.0
The location is wonderfully quiet and nice if you’re looking for a relaxing vacation, though it's a bit far from the main attractions.
Dining
6.0
Dining was quite basic, with usual continental options. While it was humble, I did find some meals enjoyable, such as the octopus millefeuille.
Facilities
7.0
The facilities were average; everything worked, but nothing stood out as exceptional. It was a comfortable stay overall.
William
United Kingdom,
July
2024
7.6/10
I had a great stay at this hotel, enjoying its spacious and well-decorated rooms. The staff was incredibly friendly and helpful, making my visit even more enjoyable. However, the Wi-Fi and air conditioning didn’t work well, which was a bit frustrating. The location is excellent, with convenient access to local attractions and beautiful views from the rooftop terrace.
Rooms
7.0
The rooms were spacious and well-decorated, with balconies for enjoying the view. Unfortunately, the Wi-Fi and air conditioning hardly worked.
Service
9.0
The staff were really friendly and kind, always trying to keep us happy and cared for.
Location
10.0
The hotel is conveniently located, within easy walking distance from the Medina and just a short stroll to the beach. Plus, there's a huge rooftop terrace with a stunning view.
Dining
5.0
The dining experience left much to be desired; the options were quite limited and didn't quite meet my expectations.
Facilities
7.0
The overall facilities were decent, but nothing stood out as exceptional.
Brad
United States,
July
2024
7.8/10
I had a lovely stay at this hotel, which is nestled in beautiful gardens and offers a peaceful atmosphere. The rooms were spacious and very clean with a nice terrace, providing a comfortable space to unwind. The staff was friendly and welcoming, especially at the restaurant. However, I found the breakfast offered could use some improvement since it felt a bit overpriced for what was available. Overall, it’s a good value for money, especially if you’re seeking a quiet getaway.
Rooms
9.0
The rooms were enormous and very clean, located in charming bungalows with a large balcony, perfect for relaxing.
Service
9.0
The staff was incredibly friendly and helpful, making us feel very welcome during our stay.
Location
8.0
The hotel is situated a bit far from the hustle and bustle, ideal for a relaxing holiday, though it's close to some nice local restaurants.
Dining
5.0
Breakfast was a bit of a letdown, as I felt it was too expensive compared to what was provided.
Facilities
8.0
The hotel has nicely maintained amenities, including a beautiful pool area that adds to the overall charm.
Christopher
United States,
July
2024
7.4/10
I really enjoyed my stay at this hotel. It had clean and spacious rooms that made me feel comfortable, and the service was exceptional with friendly and attentive staff. The location was great, allowing easy access to the nearby attractions. However, the Wi-Fi and air conditioning in my room weren’t reliable, and the breakfast options could definitely use some improvement.
Rooms
8.0
The rooms were spacious, clean, and comfortable, providing a great atmosphere to relax in.
Service
9.0
The staff was incredibly welcoming and friendly, always ready to care for our needs, making our vacation truly enjoyable.
Location
9.0
The hotel is in a beautiful and quiet area, within easy walking distance from the Medina, which was perfect for exploring.
Dining
5.0
The breakfast was quite disappointing; it offered limited options that weren't very appetizing.
Facilities
7.0
The facilities were decent but not exceptional; they included a nice rooftop terrace that added to the overall experience.
Harry
United Kingdom,
June
2024
6.2/10
I had a mixed experience at this hotel. The location was great, within easy walking distance from the Medina and surrounded by beautiful gardens. The rooms were not up to par, as I found a dirty towel in the closet and mold on the shower curtain. The service was a bit lacking in friendliness, but the amenities were decent, especially for the price.
Rooms
5.0
The rooms had some cleanliness issues, including a dirty towel in the closet and a moldy shower curtain, which really affected my stay.
Service
6.0
While the service had some highlights, especially with Madam Layla who was quite helpful, overall, the staff could definitely be friendlier.
Location
9.0
The location was fantastic, within easy walking distance from the Medina and nestled in beautiful gardens, making it charming and convenient.
Dining
5.0
The dining experience was basic and there were flies around the food, which was quite off-putting.
Facilities
7.0
The facilities were decent and designed for convenience, but they could use some enhancements to be truly enjoyable.
Great location
Cleanliness issues
Nicole
United States,
June
2024
7.4/10
I had a delightful stay at this hotel, featuring individual bungalows that offer a cozy and unique vibe. The staff was friendly, and the location was perfect with easy access to restaurants and the Medina. However, I found the breakfast selection quite limited, and the service at reception could have been more helpful. Overall, it’s a charming place with a great atmosphere but with some room for improvement.
Rooms
8.0
The rooms are very cute, divided into small bungalows with nice balconies and a different style.
Service
7.0
The staff at the restaurant were very friendly and welcoming, but I found the reception service lacking.
Location
9.0
The location is fantastic, with plenty of restaurants nearby and everything within easy walking distance to the Medina.
Dining
5.0
While the breakfast was basic and acceptable, the limited choice of food was a letdown.
Facilities
8.0
The facilities are pretty nice, especially the swimming pool with great views.
Hotel Safia
Windermere Central Hotel - Central Lake District Hotel In Windermere
Train Station Hotel
Streatham Hotel
Ac Hotel Tarragona By Marriott
Hotel Chambord
Hotel A La Villa Des Artistes
Best Western Plus Arosa Hotel
Thon Hotel Rosenkrantz Oslo
Clarion Cedar Court Wakefield Hotel
Hotel Principessa Isabella
Ca' Amadi